Henham Park Tickets

By road: The venue is located between the A12 and the A145. The A12 is off Junction 28 on the M25.

Nearest rail: Halesworth (3.9 miles) National Rail Enquiries: 08457 484950

Box Office Opening Times: Wednesday Noon-9pm Thursday 9am-11pm Friday 9:30am-10:00pm Saturday 9:30am-9:30pm Sunday 9:30am-9:30pm Arena Opening Times: Thursday 20th July 17:00-03:00. Friday 21st-Sunday 23rd July 10:00-03:00. The event gates open for camping from 2pm Wednesday 19th July 2023 and closes Monday 24th July 1pm

Tickets held for collection can be collected from the venue on the day of the event. Please take the credit card used to make the booking and your Ticketmaster reference number with you.

Car parking is free with a festival ticket. On-site parking is available. For Campervans passes please go to www.latitudefestival.co.uk

Please see information on Disabled Access here www.latitudefestival.com.uk Disabled customers will be provided with one free ticket for their helper, where required. Should additional helper tickets be required, please email info@festivalrepublic.co.uk Disabled customers will be provided with one free ticket for their helper, where required. Should additional helper tickets be required, please email info@festivalrepublic.com Access for disabled customers is via Yellow Gate only. The disabled people's campsite and car park is a separate area within the guest campsite. Each disabled customer may have up to three people camping with them, and one car. You may camp in a larger group in any of the public campsites. There is no electrical hook up or water hook up and generators are not permitted. There will be a charging point for electric wheelchairs in the campsite. Exact locations will be given on site for toilets and showers. There will be adapted toilets at each public toilet block in the arena and disabled campsite.

FESTIVAL REPUBLIC TICKET & ENTRY TERMS & CONDITIONS LATITUDE GENERAL a) These Terms and conditions (T&Cs) incorporate, and should be read together with, any Vendors and/or Agents T&Cs or regulations, which you can obtain from the point of purchase from the Official Agent b) Artists and billed attractions may be subject to change c) No trading allowed within the venue without Festival Republics (FRs) prior consent d) Goods using unauthorised event logos and unauthorised professional recording equipment will be confiscated e) Do not buy tickets or goods from unlawful street traders/touts They are invalid f) You give your express consent to your actual/ simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time This includes filming by the police or security staff which may be carried out for the security of customers and/or the prevention of crime g) No unauthorised buses, coaches or trucks will be allowed on site REFUNDS a) Refunds are only considered on major cancellation, substantial alteration or by special exception determined by FR b) Refunds should be obtained from the point of purchase, no later than 3 months after the event c) A minimum of the face value of the ticket will be refunded d) Refunds of booking fees per ticket are subject to the T&Cs of the point of sale TICKETS AND WRISTBANDS a) Tickets are non-transferable and only valid when purchased from official agents of FR b) Tickets/wristbands purchased from unauthorised sources will be rendered invalid and refused admission c) Tickets must be exchanged for a wristband on first entry at a wristband exchange No re-admission on ticket d) Tickets must be valid, presented in full, with stubs and not tampered with (in the event of accidental damage, refer to point of purchase prior to event) Tickets remain the property of Festival Republic e) FR will not issue duplicate tickets for lost or stolen tickets f) Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of FR g) The ticket holder is responsible for their tickets until it is exchanged for a wristband and then responsible for their wristband for the duration of the event h) All wristbands remain the property of FR until 12 Noon the day after the last day of the event i) There is no readmission on day tickets/wristbands Tickets are exchanged for wristbands on first time entry Weekend wristbands allow unlimited access to and from the event There is no re-entry on ticket alone Day wristbands allow access through the day entrance only SECURITY a) FR reserves the right to evict a customer without refund, and/or refuse admission See Eviction Policy* b) You may be body/bag searched at the entrances, on the site or when leaving c) Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, will be confiscated** d) Any person carrying illegal items or carrying out illegal activity will be given to the Police and refused entry Please see confiscation policy** e) Anti-social behaviour may lead to eviction* Please act responsibly F) Throwing gas, aerosol or similar canisters/containers on to fires is extremely dangerous and will lead to eviction* DAMAGE/LOSSES FR is unable to accept any liability for personal or property damages, losses (including confiscations) or injuries sustained at this event - other than caused as a result of our negligence BANNED ITEMS a) Banned from event Glass, aerosols over 250ml, air horns, fireworks, flares, glass, illegal substances/drugs, ‘legal highs, laser equipment/pens, megaphones, nitrous oxide, sky or ‘Chinese lanterns, sound systems, spray cans, tabards/high visibility jackets, blow torches, cameras with a lens larger than six inches b) Excessive amounts of food, cigarettes and alcohol Only bring enough for personal consumption c) Banned from arena - Cans, disposable BBQs, campsite stoves, large and open drinks bottles (500ml are permitted) Please note: you cannot bring alcohol in to the arena (bars are available in the arena) d) Generators with the exception of fixed in campervans e) Anyone resisting the confiscation of disallowed items or disregarding these conditions will face eviction* f) Under 18s are not permitted to bring alcohol or to purchase alcohol on site g) It is illegal for an over 18 to purchase alcohol on the behalf of under 18s FIRE AND SAFETY a) Fires are not permitted in the arena b) The burning of plastics, bedding, tents, furniture etc is not permitted anywhere on site c) Smoking is not permitted in enclosed public spaces or buildings including Arena big tops d) Excessive exposure to loud music may cause damage to your hearing e) Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances f) The use of Drones or similar equipment for any reason is strictly forbidden on site without written permission from Festival Republic HOUSEKEEPING a) Please use the bins and recycling points provided on and off site b) No animals, other than guide or hearing dogs, are permitted on site INFORMATION & NOTIFICATION ALL FESTIVAL REPUBLIC EVENTS a) Disabled Facilities are available please call 020 7009 3000 for further information b) FR events, wwwfestivalrepubliccom or call information line on 020 7009 3001 (Mon-Fri 10am - 6pm) c) Event website wwwlatitudecom for eviction*, confiscation** policies, safety and travel information d) If any of these T&Cs are unclear please contact info@festivalrepubliccom

Weekend Ticket: Standard Camping This is a standard weekend ticket with standard camping included Required for all persons 16 years and over Weekend Ticket: Family Camping This is a weekend ticket with camping, with a spot in the quiet or family camping fields Each person 16 years of age and over within the family will require one of these tickets THIS IS NOT A GROUP TICKET and will only admit one person per ticket Please note: No single or groups of adults will be permitted in the Family Camping area unless accompanied by children 16 or under Due to limited space the Family Camping area is restricted to relatives and guardians of children Groups of friends of families who arrive without children should camp in general camping Child Ticket Children aged 5-12 are required to have a Child Ticket (children under 5 do not need a ticket) Essential (Printable) Child Information at wwwlatitudefestivalcom/kids Children 10 and under must be accompanied by an adult over 18 at all times at all times Children 10-12 years may move between the campsites and arena unaccompanied with their parents permission If a parent is happy to give consent they should register their child (signed form) at the arena entrance and obtain an Unaccompanied wristband for their child Any child aged 10-12yrs without one of these wristbands, or any child under 10 found unaccompanied will be looked after by the Lost Kids/Welfare team who will make efforts to contact you Parents may be asked to provide ID with proof of age if the child appears to be over 13 but holding a Child Ticket

Onsite Facilities Bars, Cash Points, First Aid and Paramedics, Food and Non Food stalls, Information Tent, Property Storage, Lockers including phone recharging facilities, Merchandise, Showers, Welfare Tent, Firewood stall, Wheelbarrows for hire. Water There are free drinking water points throughout the campsites and arena in most cases, next to the toilet blocks. They are all signed as suitable for drinking and the supply is tested daily. Any broken taps or flooding should be reported to the nearest steward. Toilets & Showers There are toilet blocks throughout the campsites and arena. At most toilet blocks, there will be a toilet service attendant based there permanently. If you notice any toilets that need servicing, please tell the attendant or the nearest CAT (Campsite Assistant Team) or HAT (Helpful Arena Team). All toilet paper supplied is made from recycled toilet paper. Any additives used in the toilets are biological and are not harmful to the environment. Disabled toilets are available throughout the site at key locations. The shower tent is situated in the Village and will be open from 6am to 1pm and from 7pm to 12.30am each day. Seating Latitude is an open air non seated event - some seating is available in the Obelisk Arena and there are picnic benches in the arena and deckchairs by the lake. Wristbands The wristbanding tents are located just inside each campsite gate so you need to swap your ticket for a wristband before you enter the campsite and pitch your tent. Please note that some queuing at these wristband exchanges at peak times is inevitable. We will be doing our best to wristband everyone as quickly as we can and will have more staff on duty at peak times than in previous years. Family Camping is accessible via Green Gate on the A145 then Memorial Gate. The wristband exchange for day ticket holders is situated by the day ticket entrance. Re-admittance to the site is only possible once you have been wristbanded. Entrance to the arena is only possible with a valid wristband. Wristbands removed from the wrist or tampered with will be rendered invalid and will not be replaced. We advise all day ticket purchasers to arrive early to avoid missing any of their chosen acts and to leave ample time to get from the entrances to the stages. Running Order Changes Any changes to the running order are passed on to the Information Tent and should also be posted on the large information boards situated throughout the site. HATs (Helpful Arena Team) will also be able to update you. Weather Policy There is no refund or exchange available. The event will go ahead regardless of rain etc. Please dress for the prevailing weather conditions. Bring sunscreen. Information Line