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TK Maxx Presents Southampton Summer Sessions Tickets

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About

Summer concert series

Southampton’s bustling Guildhall Square is well known as the Cultural Quarter of the City. Proud to be the hub of live music venues, museums, galleries, bars, cafes, and restaurants, this part of Southampton has developed immensely over the years to become a vibrant, arts-enriched space. 2024 saw the square transformed into a buzzing live music hub welcoming artists from across the globe to form ‘TK Maxx presents Southampton Summer Sessions’, with headliners including: Paloma Faith, Loyle Carner, Kaiser Chiefs, Tom Jones, Madness and more. TK Maxx presents Southampton Summer Sessions will return in 2025.

Location

Maps

Guildhall Square, Above Bar St, Southampton SO14 7DU

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Getting there

Southampton Railway Station is approximately a 7-minute taxi drive and a 11-minute walk away from the venue.

Find out more here.

Southampton Coach Station Is approximately a 8 minute walk away from the venue. With help planning your travel by rail or bus please see the link below.

Home | My Journey Southampton

There is no car parking on site.

Here is a link to the interactive parking map for council on street and car parks.

Find parking (southampton.gov.uk).

Accessibility

How can I book an accessible ticket?

We want TK Maxx presents Southampton Summer Sessions to be an event accessible for all. To ensure we have the correct level of facilities we ask customers to purchase the correct type of accessible ticket on Ticketmaster.

The following options are available:

·       Wheelchair

·       Ambulant

·       Deaf/Hard of hearing

·       Essential Companion

To purchase an accessible ticket please click here

To contact us about purchasing access tickets, or to ask further questions about the process, please email access@ticketmaster.co.uk. or visit help.ticketmaster.co.uk

If you have further questions on the accessible facilities, please contact the event organisers here

 

Essential Companion Tickets 

There is an option to select a companion ticket when you are purchasing an accessible ticket. Once you have selected a companion ticket, there will be an approval process. For the approval process, you will be contacted to provide supporting documentation for validation of your request.

If you require a companion ticket in the general admission or VIP area. Please contact Ticketmaster’s access team here to request - access@ticketmaster.co.uk  

 

Accessible documentation

To ensure fans are receiving the correct accommodations and that Free Essential Companion tickets are going to eligible fans, you'll have three weeks to submit proof of eligibility after requesting accessible tickets. Your order may be cancelled if no supporting document is provided.

The Free Companion policy may not be applicable for every event or venue.

Below is a list of documents we may accept when considering allocating a complimentary ticket:

  • PIP (Personal Independence Payment)
  • DLA
  • Letter from a medical professional, including a doctor’s note or a letter from an occupation therapist
  • Carer's allowance
  • A Nimbus Access Card with the +1 symbol. Visit the Access Card page for more information.
  • Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at 70 - 95 dBHL or worse
  • War Pensions Mobility allowance
  • Blind or partially sighted registration certificate (BD8 or CVI certificate)
  • A personal letter from the GP, community nurse or social worker
  • Benefit award letters
  • Copy of a blue badge (we would need to see both sides)

Further information is available here

To contact the event about purchasing disability access tickets, or to ask further questions about the process, please email access@ticketmaster.co.uk.

If you have further questions on the accessible facilities, please contact the event organisers here

If your request for a companion ticket is not approved, the access team can advise on the procedure.

 

What is a wheelchair ticket?

The ‘wheelchair’ ticket is for customers who are attending in a wheelchair or mobility scooter. This ticket allows entry onto the accessible viewing platform which is a raised platform with view of the stage. 

The accessible viewing platform has a limited capacity and is strictly for accessible customers plus their companions.

The viewing platform have ramped access, wheelchair accessible toilets and a member of staff is located on each platform to offer any help that may be needed.

 

What is an ambulant ticket?

An ambulant ticket is for customers who have an access requirement that require them to have access to a chair to make their experience more comfortable.

Ambulant ticket holders can access the accessible viewing platform, which is a raised platform with view of the stage where chairs are provided

Customers who have purchased an ambulant ticket are also entitled to a companion ticket. They will be contacted to provide accessible documentation for a companion ticket.

 

What is a hard of hearing/deaf ticket?

This ticket is for Hard of Hearing/Deaf customers that require a companion ticket.

Once you have selected a companion ticket, there will be an approval process. For the approval process, you will be contacted to provide supporting documentation for validation of your request.

Further information is available here

 

What if I need a companion ticket in the general admission area?

If you require a companion ticket in the general admission or VIP area. Please purchase one general admission ticket and contact Ticketmaster’s access team here to request - access@ticketmaster.co.uk.  

They will issue you a companion ticket if you have the correct accessible documentation. You can find out more on accessible documentation here.

 

Accessible Facilities  

TK Maxx Presents Southampton Summer Sessions has various accessible facilities in place. We have hearing loops, BSL, lowered bars, large prints, accessible toilets. You can find out more on our accessible facilities here

 

BSL

We will be providing a BSL interpreter for all TK Maxx Presents Southampton Summer Sessions 2025 concerts

Please purchase a deaf/hard of hearing ticket if you require an interpreter so we can contact you to discuss your requirements further if necessary.

Deaf/Hard of hearing customers are also entitled to a complimentary companion ticket. However, you will be contacted to provide accessible documentation.

 

Strobe lighting and special effects

Smoke machines, strobe lights, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind. Please contact us HERE for further information.

 

Assistant Dog

Assistant Dogs are permitted on site. If you are bringing a registered assistant dog, please do let us know in the accessible requirements form that is emailed to you by Ticket master after purchasing accessible tickets. Alternatively, please contact us here  

 

Temporary Impairments

Please note that TK Maxx Presents Southampton Summer Sessions accessible facilities cannot cater for people with temporary impairments such as broken bones, healing injuries and those who are pregnant.

FAQS

Guildhall Square, Above Bar St, Southampton SO14 7DU.

General Admission and Accessible gates will open at 6pm. Show times are always subject to change. Entertainment is due to finish at around 10:30pm. We would suggest arriving early to soak up the atmosphere.

Children aged 16 and under must be accompanied by an adult aged 18 and over who has their own ticket. Children aged 2 and under can attend for free and don’t require a ticket. All other children must have a full price ticket to enter the festival.

Please be aware no prams are permitted at TK Maxx Presents Southampton Summer Sessions.   

 

Re-admittance policy

Re-admittance policy - Once you leave the festival arena you will not be allowed back in.

 

Is the venue cashless? 

Yes, all food concessions and bars are cashless. Please bring alternative payment options.

Find out more

Please click here to find out more on TK Maxx Presents Southampton Summer Sessions event information. 

Although you are unable to bring food & drink into the venue, we're certain you won't go hungry with a wide array of food and drink stalls inside the venue offering some of the most delicious cuisines. We have everyone's favourites on our roster and our concession stalls will be offering refreshments throughout the night.    

1 x sealed water bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

There will be free water re-fill stations at the venue.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only. 

Chairs are not allowed into the arena for TK Maxx Presents Southampton Summer Sessions.

Once you leave the festival arena you will not be allowed back in.

Yes, all food concessions and bars are cashless. Please bring alternative payment options. 

 For further information please visit the events help centre here or  contact the event organisers  here

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