First Direct Arena Tickets

first direct arena is located next to the A58(M) Inner Ring Road and from the Claypit Lane junction (A58) provides links out of the city centre to the east joining the A64 York Road, and to the south and west connecting to the M621 and other destinations within Leeds and to the wider motorway network via the M62 and the M1. Leeds City Station on New Station Street is around a 15min walk from first direct arena and a major hub on the national, regional and local rail network providing connections to a wide variety of destinations. It is also very accessible via public transport. On Foot It’s easy to reach the First Direct Arena on foot. Visit www.walkit.com/cities/leeds for the walking journey planner or head over to www.leeds.gov.uk download a walking map. By Road first direct arena is located next to the A58(M) Inner Ring Road and from the Claypit Lane junction (A58) provides links out of the city centre to the east joining the A64 York Road, and to the south and west connecting to the M621 and other destinations within Leeds and to the wider motorway network via the M62 and the M1. For Sat Nav systems are postcode is LS2 8BY. Why not share the load and the environmental and car share. For more information visit: www.wycarshare.com

Nearest Bus Stops Clay Pit Lane Wade Lane/Lovell Park Road Woodhouse Lane Nearest Train Station Leeds City Station on New Station Street is around a 15min walk from first direct arena and a major hub on the national, regional and local rail network providing connections to a wide variety of destinations. Nearest Taxi Ranks A hackney taxi rank is available at the arena and is signposted from the main doors of the arena. Additional ranks are available at a number of locations adjacent to the Arena - Merrion Way (after 22:00), Wade Lane, Merrion Street, Woodhouse Lane, Cookridge Steet and Portland Way. To access up to date public transport journey planners, visit www.wymetro.com/howtogetto/planajourney/ and www.transportdirect.info or if you’re coming from further afield visit Transport Direct - the National journey planner for car travel, public transport and cycling. To access up to date public transport journey planners, visit www.wymetro.com/howtogetto/planajourney

The first direct arena on-site ticket office is located to the left hand side of the main entrance doors at the venue, past the first direct bar. On show days the ticket office will open no later than 1 hour before doors.

If you are collecting tickets for the show, our venue box office will be open no later than 1 hour before doors. The box office is located to the left of the main entrance, just past the fd bar. Please allow yourself plenty of time to collect your tickets and to get into the venue, as there may be queues. Please take the credit card you booked with along with your Ticketmaster booking reference to collect your tickets. The box office will be open a minimum of 1 hour before doors open on the day of the show. Venue are happy for customers to collect in advance of show day as long as they are not duplicate tickets being collected.

There are over 7,500 car parking spaces within a 15 minute walk of the arena. The arena doesn't have its own car park however there are lots of options nearby. Q-Park offers first direct arena visitors exclusive discounted parking at a number of car parks within the city. Woodhouse Lane Car Park, located on Woodhouse Lane, offers 1272 spaces and easy access to the ring road at the end of the show. Merrion Centre Car Park, located on Merrion Way is adjacent to the Arena. It is our closest car park however visitors may experience delays leaving this location due to traffic restrictions on Merrion Way. None of the above car parks are operated by the arena so for questions, queries or comments we direct you to the above websites.

first direct arena has been designed to be accessible to everyone for more information you can visit https://www.firstdirectarena.com/venue-information/accessibility/ All events are now setup up for online bookings via https://www.firstdirectarena.com/events/. For telephone bookings: 0800 988 4440 The ticket office will open no later than 1 hour before doors and will not be open for new shows going on sale. Additional Information If you have a specific question which has is not covered on the venues website please email - info@firstdirectarena.com

No backpacks, holdalls, suitcases will be admitted into the venue. For the avoidance of doubt any bag with two shoulder straps that can be worn on the back will be classed as a backpack. This includes ladies handbags. You are permitted to bring small bags or handbags no larger than 35cm x 40cm x 19cm. All remaining bags will be searched. Patrons will be refused entry if they attempt to enter the venue with the prohibited item. Patrons with accessible and medical requirements/equipment will be considered on an individual basis but encouraged to contact the venue in advance for ease of entry. There will be no temporary storage facilities for such items within the venue and it will be left to the patron to find a safe temporary facility to hold the item. The venue will not be responsible for late admission or non-admission as a result of this policy. Smoking areas are located on Level 2 of the Arena, at either ends of the concourses away from the main stairs. Unfortunately for Health and Safety reasons, there will not be an opportunity for the general public to leave and re-enter the venue. A strict policy of no re-admission to the venue will be enforced. Electronic cigarettes are not permitted for use inside, due to the sophistication of these devices, it is increasingly difficult to identify guests in the auditorium smoking compared to those smoking electronic cigarettes. To assist with this, guests who wish to use these devices are requested to use the external smoking areas. Public safety continues to be the venue’s priority. They are doing all they can to keep you safe at the venue. Please remember they do not permit backpacks or large bags and you will be screened upon arrival.

There are no age restrictions to any shows, unless requested by the visiting artist, however we request that no children under 14 come unaccompanied and we also advise that no under 14s go on the floor for standing floor shows. Please be aware that during concerts people may stand up.

Can I bring a camera into the Arena? The official policy of the Arena and the touring shows, forming part of the conditions of sale when you purchase a ticket, is that the unauthorised use of cameras, video and any other form of recording equipment (including iPad's / tablets) is strictly prohibited. However, some of the shows do permit the use of small digital cameras including, in many cases, 'bridge' cameras (larger digital cameras with zoom lenses that cannot be removed). For the avoidance of any confusion 'professional' cameras with removable and interchangeable lenses are always prohibited. Unfortunately, the camera policy for a specific show is typically only confirmed on the day of the event. We would advise that if you choose to bring a small digital camera to the Arena you must be prepared not to use it if requested not to do so. Why can I not take my own food into first direct arena? In accordance with common practice it is our policy not to allow guests to bring their own food and beverage into the building. The arena endeavours to raise awareness to customers of this policy via out website and on tickets. Glass and Can containers are not permitted within our venue. A varied range of refreshments is available inside the venue. A varied range of refreshments is available inside the venue: Primo’s Gourmet Hot Dogs, Spicy Chicken Fillet Burger, Chicago Town Pizza, fresh local green salad pots, kettle crisps and Yorvale Ice Creams. What should I bring with me? Patrons are advised to bring the least amount of belongings possible. Small bags are permitted but may be subject to searches and, at some events, may be removed from standing floor ticket-holders for collection afterwards. The unauthorised use of cameras, video or any other form of recording equipment (including iPad's / tablets) is strictly prohibited. 35mm cameras are permitted at most events but professional cameras with a detachable zoom lens are not, therefore please leave at home. At certain events, the promoter may request a ban on all photography and signs to this effect will be displayed at all entrances. No food or drink is to be brought into the venue. Banners are also prohibited. Large golfing style umbrellas should not be brought to the venue as they will not be permitted on safety grounds, however small (handbag / briefcase style) umbrellas will be permitted. Will there be any pyros-lasers-strobes at the event I'm attending? Most shows have some form of flashing lighting or strobes. Signage is displayed around the concourse to advise people if pyros - lasers or strobes will be in use.