Collector Ticket is a customised ticket the size of a credit card that is unique to the shows you're going to. Every Collector Ticket comes with a free lanyard to make it easy to hang around your neck.

For example if you order four Collector Tickets, you'll receive four passes and four lanyards.

A Collector Ticket is just like any other ticket. It has a unique barcode which is then scanned at the entrance. Bring it to the venue, get it scanned by security and enjoy the show!

The only exception are for shows which exclusively use mobile tickets. If that is the case, the Collector Ticket has no barcode, and is simply a beautiful piece of memorabilia for you to take home.

We'll despatch your Collector Ticket as soon as we can. You'll normally get it a week before the event, but usually sooner. Because every Collector Ticket is customised for that tour, we can't specify a precise delivery date.

If it's less than a week to go and you still haven't received your order, please contact Customer Service as soon as possible.

Because of the unique way Collector Tickets are made, you can only order Collector Tickets on a single order. If you want to buy a Collector Ticket and a normal ticket, you would have to do two different orders.

You can wear it however you like wherever you like. Remember that unless the show uses exclusively mobile tickets, you'll need to keep your ticket with you at all times during the event just in case security need to check your ticket.