American Express Presents BST Hyde Park Tickets

The event set up and acts were great. More organisation needed at the food and drink outlets as long queues.

Kylie was amazing as always - never disappoints - however I was unhappy with how the stage was set - we werent massively far back but found that we couldnt actually see Kylie unless she came to the very top of the steps so watched the majority of the show on the screens which isnt ideal - i could have watched it on TV!

We loved stray Kids! The other acts for the event sang too many songs. We purchased Diamond VIP tickets, but there wasn't any perks as they say. We did stand close enough to the stage, but people kept aggressively pushing their way through, because they wanted to be closer to the stage. DIAMOND VIP should atleast have seating so that there is more structure. We were not able to leave our spots for the bathroom or food at all. It was very stressful for 10 hrs standing. SEEING STRAY KIDS WAS THE HIGHLIGHT, BUT WE WISH THEY HAD MORE TIME ON STAGE CONSIDERING THAT THEY WERE THE MAIN ACT! BST Hyde Park needs to do better in providing comfort and safety to the Artists and Fans.

BST Hyde Park concerts are so incredible! We went to 4 events this year Robbie Williams, Shania Twain, Stevie Nicks & Kylie! All were out of this world, great music & we got to see really talented artists we may never have listened to before, we loved Brandi Carlisle! Great food & drinks selection, amazing atmosphere & we wait come back again! ❤️❤️❤️

I had to stand up in a crazy crowd which kept pushing and closing in on the people in the front for 9 hours straight. Never doing a festival again. Never going to a concert without assigned seating. Too expensive for all the pain. However, Stray Kids were amazing and I would love to see them on stage where I can peacefully be seated to enjoy their performance.

Got in without any problems. Long queues for all the food and merchandise stalls. To be expected and queued for about 25 minutes. Only one large area of toilets to the right hand side of the site. Very congested initially but then cleared. It would have been good to have another lot toilets on the site unless I missed them? On exit no problem and Marble arch Tube was clear.

There was so much to do. Lots of things to see and do. That staff was very helpful. Wish the food was a little more cheaper however on the whole it was a brilliant experience.

For the amount of money it cost for All.com VIP Terrace, i'd have expected more for the money and for goodness sake, don't stand or sit on the blue carpet! To upgrade giving access to a hideaway, food and drinks tokens was just less than £170pp! The wifi is poor to say the least. The staff are lovely and friendly and the sun was shining, the bonus to an over priced event.

I had 2 VIP terrace tickets for Stray kids. Had to pick up tickets at : garden D entrance. That entrance did not exist or was sign posted wrongly. ( blue, green entrance???)Everyone was confused about the correct entrances. The queue was long and staff tried to inform the crowd about regulations by shouting . Why not get a megaphone???? Once inside everything was organised quite well. The toilets were clean and waiting in the queue for the toilets was short. Many food and drink stalls but only 1 ice cream van with a queue of about 30 min . The food was overpriced. On the terrace it was standing only , during the intervals you could sit on the floor . You were not allowed to sit on the floor during the concert . The view to the stage the was still quite far ,gor the price you pay. Overall I think the prices for the tickets are ridiculously expensive . It's a money making event and I wouldn't have bothered if it wasn't for Stray Kids performing here.

Attended BST when Stray Kids were headlining,was an amazing show! Would definitely go again!

Everything was fabulous except paying for primary entry, then having to join the main queue, as people had been camping all night!..and couldn't reasonably be expected to let the early paying customers go first...we were told "the power of kpop"is to blame...stray kids were fantastic and I'm not a fan, came with my daughter.Venue was superb, food and drink also. Staff very nice in general.

The acts were amazing, they performed wonderfully especially stray kids. Staff gave out water throughout the day which was really nice. Some staff were careless and seemed disinterested with my problems that arose throughout the day. No control over the crowds and didn't stop disrespectful fans from pushing and shoving others. There was overcrowding. Signs were covering my views, tall people all at the front so I couldn't see the stage, they were on a platform which makes no sense as it's clear it would block others views behind them. Overall I had a good time due to the acts performing brilliantly. Fans needed to be more respectful and staff could have helped with this but didn't.

Very disappointed with the fact that I accidentally updated to something I couldn't with a loss of £140 . Surely there must be a way to stop this happening as I had a very tearful young lady with me.

Kylie - Headline was amazing We wanted to upgrade tickets but information was sparse on what was included in each upgrade package The App was useful but needs more information eg. you could take picnic blankets as there was an area set back but this wasn't clear on the stage Re the free water bottles from AMEX they didn't have enough points to collect them, the queues were so long and they had run out. Perhaps they should have entry points for Amex card holders at the entrances so they can collect them then I would consider going to a BST Event next year(subject to the artist)

We had tickets for primary entry tickets. Paid extra for the Stray kids lanyard and souvenir ticket. The lanyard was just more advertising for the Hyde Park. Not truly a Stray Kid lanyard. So we paid for advertising for Hyde Park also we did not receive the souvenir ticket that we also paid for. So basically you are just donating to Hyde Parks. Now I see why it is valued at 19 billion pounds by making customers pay for their advertising. Over crowded people fighting because there was not room to move. Ruins the concert experience over greed...

Queuing to get in was ridiculous. You have a percentage of people who do as asked and form the exceptionally long queue and then right near the front a higher percentage just push in with no one policing it. Queues for drinks equally unfair on those who've been queuing for ages when "they" open another lane putting all the people behind you now in front of you. The gig itself was awesome, sound system was great. Getting out was horrendous, especially being told a certain tube was shut when it wasn't. However, you live you learn and now I know what to do for next time.

I attended this with my daughter who has loved Stray Kids since they started in 2017, to say she was excited at tge age of 22 was an understatement! I only knew a couple of their songs but they put on an amazing show. I would see them again. The venue was well organised, the stewards polite and friendly and very importantly the toilets clean. Also the sound quality was great and the screens really helped us to have a positive experience.

Kylie put on the amazing show I knew she would. However, I could barely see her despite waiting in my spot all day. I think the "golden circle"policy is greedy and unfair to true fans. I've never been to a gig where you cannot get anywhere near to the act you've paid to see because of such a large VIP area. For much of the day it was empty while the real fans were cramped behind the cordon, trying to get a glimpse of what was on stage. It really affected the vibe of the gig.... the people nearest the stage should be the true fans with passion for the music/artist.... not just those with more money. The rest of us still paid £100 for our tickets ....for that, we should have been given the chance to get a decent view. Also not impressed with the support acts and guests - or the way that this was marketed as a Kylie gig ....yet she was only on stage 1.5 hours, the rest was fillers to make people spend more.

I took my daughter to the event, she has autism so we arrived at 5pm as the full day would have been to much for her. Overall the event was great ,my daughter loved straykids they really were amazing and I'm really no ot a fan the only gripe I had is the drinks we purchased were warm and totally overpriced. Overall loved it and would definitely go again .

As usual on our yearly visit we had an amazing time. Staff on the stalls were helpful and friendly. Stevie Nicks and acts out of this world. I managed to get to the front barrier only to have it spoilt with security standing right in my view. I know this needs to be done but I am five feet tall and he was over six, I asked him to edge along a bit which he wouldn't. I paid a lot of money to have this spoilt by not being able to see. Eventually someone else took his place and happy to say they were smaller and came on just as Stevie was coming on. Apart from that an amazing day x thank you