American Express Presents BST Hyde Park Tickets

At first it wasn't organised at all and very chaotic but in the end I loved it

We really enjoyed the concert, Morgan Wallen put on a great show. Paying extra for the VIP tickets was worth it as there was seating we could use between acts, plenty of food vendors to choose from and best of all the toilets were clean and had no queues. The downside was that we found out from fellow concert goers that many had bought the general admission tickets originally and then upgraded as the event drew near, so paid much less than we had to use the VIP area. Other than that, a great first experience of BST Hyde Park.

Had a great time seeing Stevie Nicks. She was amasing, i have been a fan for 41 years. The venue it self was brilliant.

The whole event was well organized, and it was a great and fantastic experience. We had a VIP diamond experience and it was astonishing! No queues at the entrance and food drinks near the stage.

went to Hyde Park to see Kylie. Fantastic setting, and fantastic concert. The food and drink is normal festival prices and no really bad waits at any stalls. the toilets were spotless...the way its all set out is very good. Couple of things I would say. I have been before and this time there was what they call the golden circle, where you get closer to the stage. I know this probably makes the organisers more money, but it totally ruins the atmosphere for those in standard tickets. I will re-consider going next time because of it. Secondly parking !! Parking in London at the best of time is a nightmare. Maybe the organisers could come up with a deal at some park parks locally for a discount.....or do a park and ride service.

The main act Stray Kids were only on for an 1 hour and 10 mins, supporting act Maisie Peters was on longer and I didn't pay to see her. Overpriced and disappointing! The gaps between act was long and boring, could've at least played some music. Waited all day for main act and they were not on for long. Promotion of only selling Coke Zero was frustrating being forced to purchase overpriced drinks that you don't like. Overall event was overpriced for what you got.

I was amazed how well the festival had been organized. Everything worked really well. I got help with my ticket issues and got a paper ticket (it's also a lovely souvenir). I noticed a merch booth outside of the festival area before going in, so I was happy I could get my Stray Kids t-shirt at that moment (as I was a little scared they might sold out). There were hardly any queues and it was really easy to get in the festival area. There was a lot of space and really nice drink & food booths with fun decorations. There were also many drinking water filling spots (loved it) and there were toilets in every corner (never had to queue for the toilet which was amazing and a really big plus!). Food & drink options were also very wide. I loved the fact you could see the main stage from a far, e.g. you could sit on the Peroni terrace and watch and hear really clearly the performances on the Oak stage. The screens were big and there were many of them, and the music was really clear and loud. Everyone was so respectful even during the gigs and there was no pushing and there was even a space between neighbours. Stray Kids were amazing!! I loved their performance. And the Stays (fans) were so excited and sang along. People also left the festival area calmly and everything went smoothly. All in all I had a wonderful festival experience and my first in abroad (I'm from Finland). I would definitely recommend this event to everyone and will come again myself as well. Thank you so much for an excellent festival experience.

Stage obscured by huge screen. No matter where we stood Got there several hours early and the views were all obscured by huge towers with screens. Did not see stage at all I could have stayed home and watched YouTube and saved £300

The event set up and acts were great. More organisation needed at the food and drink outlets as long queues.

Kylie was amazing as always - never disappoints - however I was unhappy with how the stage was set - we werent massively far back but found that we couldnt actually see Kylie unless she came to the very top of the steps so watched the majority of the show on the screens which isnt ideal - i could have watched it on TV!