Sunderland Empire

Sunderland Empire Tickets

High Street West,  SunderlandSR1 3EXGB

Venue Information

Venue Details


Bridges car park (signposted from the city centre and two minutes' walk from the venue). Open until 23:30. Cost £1.00 per hour.

Public Transportation
Nearest rail: Sunderland Station
Nearest metro: University
Taxis: Station Taxis - 0191 565 6565. There is also a taxi rank outside Brogans pub, close to the venue.

Box Office Numbers

Box Office: 0844 847 2499 Calls will cost 7 ppm plus your network access charge.

Box Office Hours

Monday - Saturday: 09:30 by telephone. 12:00 in person.

On show days the box office will remain open until 15 minutes after the show starts.

On Sundays when there is a show, the box office opens shortly before the performance.

Types of Payment Accepted

Amex, Mastercard, Visa (credit and debit), Switch/Maestro, cash, cheques (with guarantee card)

Box Office Collection Accepted

Collect from the venue on the day of the show during box office opening hours. Take the credit card used to make the booking and Ticketmaster reference number with you. The cardholder will be required to sign for the tickets.

Accessible Seating

The venue is accessible to disabled patrons.

There is a lift to the dress circle and access to the stalls can be gained at street level.

Please note that there are 70 stairs from the main entrance to the upper circle and a total of 105 to the gallery. Therefore these levels are not recommended for patrons with mobility problems or those who have a fear of heights.

For patrons that need wheelchair space, a carer or those wishing to book for access performances (BSL, Audio Described, text) please contact the venue on 0191 566 1056 or email

General Rules

No cameras, video cameras or audio recording devices
No mobile phones
No food or bottles
No smoking

Children Rules

Babes-in-arms (children under 2 years old) will not be allowed in the theatre.

Children aged 2 - 15 years old shall require their own ticket, which shall be at full price if no child concessions are available at the time of booking.

Accompanying adults will be asked to remove any noisy children.


The venue has a capacity of 2,000 over 4 levels.

Orchester stalls: 833 Seats. Situated on ground level, fully accessible to all patrons. Seats at the front and edges of this area have restricted view due to the overhang of seats above. Surtitles and any part of the show that is elevated may not be seen from row O back over.

Dress Circle: 409 Seats. Situated on the first floor, accessed via the stairs or by lift. Seats along the side of the theatre in the front row are restricted view. Row A has slightly restricted legroom.

Upper Circle: 396 Seats. Situated on the second floor, accessed by stairs. Tiered seating area offering excellent views over the stage. This area is quite high and may not be suitable for anyone with vertigo or mobility problems. Seats toward the ends of the rows can be restricted viewing. There are also some restricted view seats toward the back of this area. Row A is considered restricted legroom and slightly restricted view.

Gallery: 218 Seats. Situated on the top floor of the theatre. Tiered seating and very high up. There are safety bars in all rows that create only very slight hindrance to viewing. The gallery is considered unsuitable for anyone with mobility problems or vertigo.

Where to stay: Travelodge - located across the road from the venue. For reservations call 0870 085 0950.

Where to eat: Local restaurants are within two minutes walk of the main entrance.
Italian: Amalfi - 0191 564 0633
Chinese: Ming Dynasty - 0191 514 2578/510 9904
Indian: Motiraj Tandoori - 0191 565 6916

Licensed bar and snacks available
No air conditioning

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