O2 Academy Birmingham, 16-18 Horsefair, Bristol Street, Birmingham, B1 1DB
(used to be located at 52-54 Dale End)
By road: From the M6
Approaching from the NW or SE along the M6 leave at junction 6 (sign posted Birmingham
Central) to join the A38(M).
From the M42
Approaching from the M42 North, leave at
junction 8 to join the M6 northbound and
follow the instructions above.
From the M5
Approaching from the SW, leave the M5 at
junction 4 (sign posted Birmingham SW) to
join the A38.
For comprehensive driving directions please visit http://rp.rac.co.uk/routeplanner and
type 16-18 Horsefair, Birmingham, B1 1DB as
your destination address.
Street parking in Birmingham City Centre is limited
Nearest rail: Birmingham New Street (National travel)
Moor Street (local travel)
The nearest train station is Birmingham New Street station but both Snow Hill and Moor Street stations are within a 10 minute walk.
All buses into the city centre are within short walking distance.
Box Office Numbers
Venue information and Box Office: 0121 622 8250
Box Office Hours
The Box Office is currently situated at 16 – 18 Horse Fair, Bristol Street, Birmingham, B1 1DB.
12-4pm Monday – Saturday
Closed – Sunday
Opening times will be different on bank holidays, so do check.
Box Office Collection Accepted
Tickets left for collection can be picked up on the door, on the day of the event, from when doors open. This is usually 19:00.
Please take the Ticketmaster reference number and the card used as payment with you.
The card holder will need to sign for the tickets. If the card holder is not present then a FORMAL letter of authorisation must be given to whoever is. This person must then bring some ID in order to prove they are the named person.
This formal letter should state that 'I..(enter cardholder's name)...authorize..(enter person collecting tickets name)...to collect the ticket(s) on my behalf', it must include the confirmation number given at the time of booking, the last 4 digits and the issue number of the card they were booked on and be signed by the card holder. This is a legal document designed to protect you from fraudulent use of your card, therefore, a poorly scribbled note on a scrap of paper will not suffice.
TICKETS WILL NOT BE RELEASED TO YOU WITHOUT ANY OF THE ABOVE SO PLEASE ENSURE YOU BRING IT WITH YOU.
Box Office Payment
Credit and Debit cards and cash. There is no booking fee for cash transactions.
To book tickets by phone, call us between 10am and 6pm, Monday to Friday on +44 (0)121 622 8250 or email firstname.lastname@example.org with your access requirements and the show you wish to see in order to make a booking.
Spaces may be limited and will be sold on a first come first served basis and you must book directly through the venue to ensure access.
You can also contact the box office through text relay www.textrelay.org.uk should this be required.
There is a designated static area situated on the balcony level suitable for 6 registered disabled persons and their carers in O2 Academy
For stalls only events at O2 Academy Birmingham there is a static raised area suitable for 6 persons and their carers.
In O2 Academy 2 Birmingham there is a designated static area for 4 registered disabled persons and their carers.
There is no static area in O2 Academy 3 Birmingham but provisions can be made on request.
The static disabled access areas are accessible using a lift. There are low level
counters throughout the venue and access to disabled toilets will be with a radar key.
Please contact the venue for further information.
No professional 'type' cameras, video cameras, tape recorders or other recording equipment are allowed into the venue.
The stalls area is general admission, all standing. The balcony has 486 unreserved seating and room for 113 persons standing. As seating is unreserved if you would prefer a seat please arrive early.
No seats will be reserved unless the event is stated as a reserved seated show.
Smoking is NOT permitted in any area of the venue but pass outs may be granted after a specific point. Please check with the staff on duty for more information on arrival.
Gigs: The minimum age is 8 unless with written permission from venue management. Under 14s must be accompanied by an adult.
Clubs: Strictly over 18s (Photographic ID may be required)
Patrons are asked to remain seated at all times in the balcony. If you wish to stand you can do so behind the seated area.