Parking:

Free on-site parking and street parking

Public Transportation:

Nearest rail: Grimsby Town
Buses: 16
Taxis: Mini cabs available

Box Office Numbers:

Box office: 0844 847 2426
Groups (10+ tickets): 0800 587 5007

Box Office Hours:

Monday - Saturday: 12:00 - 18:00
Sundays, Bank Holidays and morning performances: 1 hour prior to show commencing.
Show nights until 15 minutes after the performance commences.

Opening times for Group and Wheelchair bookings:

Monday - Saturday 12:00 to 18:00
Wheelchair Tel No: 01472 262567

Types of Payment Accepted:

Amex, Mastercard, Visa (credit and debit), Switch/Maestro, cash, cheques (with guarantee card)

Box Office Collection Accepted:

Collect at the box office during regular business hours, anytime after the booking is made. Take the credit card used to make the booking and Ticketmaster confirmation number with you. The cardholder will be required to sign for the tickets.

Accessible Seating:

The venue is accessible to disabled patrons.

Tickets for wheelchair patrons are available from the venue direct on 01472 262 567 or via email access4all.grimsby@livenation.co.uk
Discounts may be available, although any escort must pay full price.

Easiest access is via the main entrance
Guide dogs are permitted in all areas with the patron
Disabled toilet facilities available
Induction loop for the hard of hearing

General Rules:

No cameras, video cameras or audio recording devices
No food, bottles, cans or alcohol
No mobile phones
Smoking is not permitted in any part of the building

Children Rules:

Babes-in-arms (Children under 2 years old) will only be allowed on certain children shows, please check with the box office.

For shows which are suitable for under 18s anyone under the age of 16 has to be accompanied by an adult 18+.

Children aged 2 - 15 years old shall require their own ticket, which shall be at full price, if no child concessions are available at the time of booking.

Accompanying adults will be asked to remove any noisy children.

Miscellaneous:

Bar, coffee shop and confectionery kiosk
Capacity: 2000 for all-standing events, 1200 for all-seated events