Directions:

**Please note that The O2 encourages environmentally sustainable travel choices and you are strongly recommended to use one of the variety of public transport options shown below.**

Parking:

The O2 Arena has 2,200 parking spaces. It is advisable to pre book these, either at the time of ticket purchase or at a later date, subject to availability. Pre-booked parking tickets are only valid from 10:00 on event nights. You must bring the credit card you booked with to allow you to gain access to the car parks. No overnight parking.

The Peninsula and other areas of Greenwich is a Controlled Parking Zone and there is no parking on the roads surrounding The O2 Arena. We recommend that you prebook your car parking for events.

Parking booked via Ticketmaster will be for car park number 1.

**Please note that The O2 encourages environmentally sustainable travel choices and you are strongly recommended to use one of the variety of public transport options shown below.**

Public Transportation:

The O2 encourages environmentally sustainable travel choices.

The O2 is an interesting walk from historic Greenwich, while various cycle routes lead up the peninsula to The O2 where cycle racks are available.

The Jubilee Line is the only London Underground route that connects with all others - so national rail passengers
from north, south, east or west can transfer easily to The O2 via North Greenwich station, in zone 2.

The Docklands Light Railway also provides close connections at Canning Town and Canary Wharf.

Discover the benefits of high speed river travel on the new Thames Clippers, The O2 express service, a unique regular service from the West End via London Bridge, Canary Wharf and Greenwich. The boats have a bar on board, your ticket is for a return journey, but not for a timed departure. Boarding is on a first come, first served basis and subject to availability of capacity. To check out the sailing times, visit www.thamesclippers.com.

Eurostar and London City Airport are just minutes from The O2 itself, offering easy access from all over the UK and Europe.

Box Office Numbers:

For Customer Services after ticket purchase, please contact 0844 844 0202.

Box Office Hours:

The box office is open from 12:00-21:00 on event days, and from 12:00-19:00 on days where there are no events taking place.

Types of Payment Accepted:

VISA, MASTERCARD, SWITCH, AMX, CASH

Box Office Collection Accepted:

If you have arranged to collect your tickets from the box office, please note that tickets can only be collected on the event day, on your way into the event. Tickets can not be collected in advance of the day. You must take your credit card with you in order to collect your tickets.

Accessible Seating:

The O2 operates a dedicated disabled access booking line.

Contact:
Tel: 0870 600 6140

Customers outside the UK: 0044 208 463 3359

Typetalk: 18001 0870 600 6140

Email: access@theo2.co.uk

Contact to book accessible tickets for The O2 arena, indigo2, The O2 bubble exhibition centre or disabled parking for The O2 arena and for customer service after ticket purchase.

Service Hours:
The disabled access booking line is open 12.00pm - 7.00pm daily with extended hours till 9.00pm on arena event nights, timings may differ on priority and general on-sale dates.

General Rules:

For legal reasons alcohol may only be consumed within premises that hold a relevant license, customers must stay within the demise of the premises where they bought the drink.
Please be aware that ticket touts operate outside The O2. Whilst every effort is made to prevent such activity, we strongly recommend that you do not purchase tickets from unauthorised sources.

Children Rules:

All children must have a ticket. Under 14s must be accompanied by a responsible adult. Standing areas are not suitable for those under 16. The management reserves the right to remove any child from the standing area for safety reasons.

We do not recommend subjecting children to loud music over a sustained period of time. Events may be age restricted and it is the responsibility of the ticket holder to check before purchasing. Except for shows specifically aimed at children, accompanying adults should be confident that the child will not cause disruption to other audience members or they may be asked to leave the auditorium of the venue.

Miscellaneous:

PLEASE NOTE THAT SEATS LOCATED ON LEVEL 4 ARE NOT RECOMMENDED FOR THOSE WHO HAVE A FEAR OF HEIGHTS.
The O2 is a non-smoking building.
No food or drink is permitted to be brought into the venue. A variety of food and beverages (alcoholic and non-alcoholic) will be available for purchase.
The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Please consider our neighbours and leave The O2 site quietly. For further info, please visit The O2 website at www.theo2.co.uk

Please arrive early to allow yourself ample time to find your seating and familiarise yourself with the arena.
For all NON- TICKETING Customer Service enquiries call The O2 Customer Service Helpline on 020 8463 2000 between 10:00 and 18:00 daily.