Secure Post
For all bookings that contain your correct email address and where tickets are due to be posted by Secure Post, you will now receive an email notification of delivery from Ticketmaster.
The email notification will state approximately when your tickets will be delivered. It will contain your Ticketmaster confirmation number, dispatch tracker number (Royal Mail or SMS) and details of how and whom to contact if your tickets fail to arrive within the time stated.
If your tickets are due to be posted by First Class mail, you will not receive the email notification of delivery.
Please note that if you have not yet received your tickets and not received any notification of delivery, this may be due to your tickets not yet being posted.
Or
The email address in your booking was incorrectly spelt or is missing. Please make sure that when you make a booking either by phone or via Ticketmaster's website that your email address is spelt correctly, so that you can receive the email notification of delivery at a later date.
Please note that if your tickets are dispatched by Secure Post, a signature may be required upon delivery.
Still can't find the answer? Please search our answer library or ask us a question.
The email notification will state approximately when your tickets will be delivered. It will contain your Ticketmaster confirmation number, dispatch tracker number (Royal Mail or SMS) and details of how and whom to contact if your tickets fail to arrive within the time stated.
If your tickets are due to be posted by First Class mail, you will not receive the email notification of delivery.
Please note that if you have not yet received your tickets and not received any notification of delivery, this may be due to your tickets not yet being posted.
Or
The email address in your booking was incorrectly spelt or is missing. Please make sure that when you make a booking either by phone or via Ticketmaster's website that your email address is spelt correctly, so that you can receive the email notification of delivery at a later date.
Please note that if your tickets are dispatched by Secure Post, a signature may be required upon delivery.
Still can't find the answer? Please search our answer library or ask us a question.