Lost, Stolen or Destroyed Tickets

If it gets to 3 days before the event and you haven't received your tickets, or you notice that they've gone missing or they're damaged, please contact us as soon as possible. Our customer service team can help you track tickets that haven't arrived and look into whether lost tickets are replaceable.

Don't forget! We can't always replace your tickets, so treat them like cash and keep them in a safe place out of direct sunlight and moisture. Tickets are printed on heat sensitive paper, so any contact with high temperatures will turn them completely black and they won't be valid, so please keep this in mind. Don't attempt to laminate them!

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