FedEx dispatch is a guaranteed delivery service with tracking facility which is only available for customers who reside outside the UK. A signature is required upon delivery. This service is not available for P.O. Box addresses.

For ALL bookings that contain your correct email address, when tickets are due to be dispatched by FedEx, you will receive an Email Notification of Delivery from Ticketmaster.

The Email notification will state that your tickets are about to be dispatched to you, and it will also contain your confirmation number, FedEx Tracking number and details of how to contact FedEx if your tickets fail to arrive.

If we can't dispatch the tickets to you in time, delivery by FedEx will not be an option in the booking process, so international customers will be asked to pick up tickets at the box office.

Please note if you have not as yet received your tickets and you have not also received the notification of delivery, this may be due to your tickets not yet being posted.

OR

The email address in your booking is incorrectly spelt or is missing all together. So please make sure that when you make a booking either by phone or via Ticketmaster's website that your email address is spelt correctly so that you can at a later date receive the Email Notification of Delivery.

If your address changes before we are able to dispatch your tickets, please contact us immediately. In order to change your address details, we require written confirmation of your new address in the form of a photocopy of the card statement with your new address printed on it.