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Customer Service

How to contact us

Check our Frequently Asked Questions

Ticketmaster's Frequently Asked Questions provide answers to our most common Customer Service enquiries. To find the answer to your question select the relevant topic, enter your keyword in the search field and select Search. You will then be provided with the answers available. If this does not answer your question, you can email us by clicking the contact us tab.

Check your booking online

If you are a subscriber to My Ticketmaster you can view your bookings, update your subscriptions and edit your billing information for future bookings.

Request Special Access Tickets

Ticketmaster online allows customers with special seating requirements to purchase tickets for events whenever the event organizer or promoter has allowed Ticketmaster to sell. Ticketmaster does not guarantee that tickets will still be available during busy periods. Please call the special access telephone booking line on 0800 988 4440 where, subject to availability, you may be able to secure your booking requirements.

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