Check our Frequently Asked Questions
Ticketmaster's Frequently Asked Questions
provide answers to our most common Customer Service
enquiries. To find the answer to your question select the relevant topic, enter your keyword in the search field and select Search. You will then be provided
with the answers available.
If this does not answer your question, you can email us by clicking the contact us tab.
Check your booking online
If you are a subscriber to My Ticketmaster
you can view your bookings, update your
subscriptions and edit your billing information for future bookings.
Request Special Access Tickets
Ticketmaster online allows customers with special seating requirements to purchase tickets for events whenever the event organizer or promoter has allowed Ticketmaster to sell. Ticketmaster does not guarantee that tickets will still be available during busy periods. Please call the special access telephone booking line on 0800 988 4440 where, subject to availability, you may be able to secure your booking requirements.