How to contact us

Check our Frequently Asked Questions

Ticketmaster's Frequently Asked Questions provide answers to our most common Customer Service enquiries. To find the answer to your question select the relevant topic, enter your keyword in the search field and select Search. You will then be provided with the answers available.

You will not be able to write an email to our Customer Care Team unless you have searched using a keyword and viewed the most relevant answer.

Check your booking online

If you are a subscriber to My Ticketmaster you can view your bookings, update your subscriptions and edit your billing information for future bookings.

Check your booking by phone

By calling 0844 277 4442 you can access our automated service line to check and confirm the status of your booking and obtain the latest ticket dispatch information.