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Natural History Museum

Natural History Museum Tickets

Cromwell RD, South Kensington LondonSW7 5BDGB

Venue Details


Car parking is not available at the venue.
The nearest car park is the NJA car park on Brompton Road.
There is limited metered parking available.
Strongly advise using public transport.

Public Transportation
Nearest tube: South Kensington.

Bus Routes: 14, 345, 49, 70, 74, 9A, C1, and the air bus from Heathrow to Victoria Station via South Kensington.

Box Office Numbers

Ticketmaster UK 0844 847 1576, For Group Bookings of 10 or more tickets 0844 847 1575.

Box Office Hours

Ticketmaster credit card booking line is open 24hrs.

Skating sessions from 09:00 - 22:00 (check individual dates)

Accessible Seating

Friday 27 December 10.00
Sunday 5 January 10.00

Wheelchair user pays – carer goes for free (up to 2 carers) – family and friends pay normal prices
0800 988 4440

General Rules

If it is raining, the sessions will continue. The rink can operate in nearly all weather conditions. Please bring suitable outdoor clothing. This is an outdoor event and no refunds will be given due to inclement weather


Skate sizes range from children’s child size 7/Euro 24 (toddler's skates available for those with smaller feet) to adult 15/Euro 50.
• Please advise skaters to arrive 40 minutes before booked session to allow for skate fitting etc and that sessions are 50 minutes long;
• Skate hire is free of charge – sizes range from child size 7 (Euro 25) to adult 15;
• No bags (except rucksacks) are allowed on the ice rink;
• Cloakroom facility available in skate change area - £2 per item, free for school groups;
• School groups may NOT eat packed lunches in the Café Bar;
• Skate change area is for ticket holders only;
• Entrance to the Café Bar is free and does not require an ice skating ticket;
• There will be a tasty range of hot food sold outside in the Museum Gardens in addition to the food available in the Café Bar;
• Corporate bookings should be directed to
• Skate Guides (prices TBC) – to be booked via
• A limited number of penguin skate aids are available and are hired on a first come first served basis. The cost is £5 per penguin per session;
• Children under 12 must be accompanied by an adult on the ice;
• Skaters may use their own skates but organisers reserve the right not to allow a person to use their own skates if they decide that they are not suitable. There is no discount to the ticket price for use of your own skates;
• The rink can operate in nearly all weather conditions. Please bring suitable outdoor clothing; remember, ice is made from water, and you may get wet. This is an outdoor event and no refunds will be given due to inclement weather. In the unlikely event that the Duty Manager deems it necessary to close the ice rink, alternative sessions will be offered for skating, subject to availability;
• Lost property will be held at the ice rink;
• There is NO Christmas Fair this year but there will be a large carousel that can accommodate customers of all ages.

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